On May 8 & 9, Shared Care members, Doctors of BC staff, dozens of physician leads, and project managers from across the province met in Victoria, BC for the 2023 Shared Care Physician and Project Leads Workshop. The group discussed Shared Care, heard from successful projects, networked with fellow colleagues, and discussed the future of Shared Care.
- The Shared Care Physician and Project Leads Workshop opened with a welcome from emcee Krys Wallbank and Doctors of BC president Dr Josh Greggain. Katzie First Nation’s Patrick Leon offered an opening prayer.
- Laura Anderson, Senior Manager, Quality Impact, presented on the relevance and timeliness of Shared Care with a focus on innovation.
- Tracy Elke, Liaison, JCC Alignment and Rachel Nolte-Laird, Manager, JCC Measurement and Planning, led a presentation on the JCC’s work on Indigenous Cultural Safety, the importance of this work in the context of improving the quality of care, and provided a look at how this work will take shape.
- Laura Anderson, Senior Manager, Quality Impact, spoke on the future direction of Shared Care with a focus on top priorities.
- Dr Daisy Dulay, Provincial SQI Physician Co-Lead; Dr Lee Ann Martin, Provincial SQI Physician Co-Lead; and Aman Hundal, Portfolio Liaison, Quality Impact, led a presentation on the Spreading Quality Improvement (SQI) initiative.
- Kirsten Smillie, Senior Manager, Quality Impact, and Eric Young, Senior Analyst, Quality Impact, presented to the group on the importance of evaluation and knowledge sharing. With the help of Christine Tomori, Executive Director, CBT Skills Society, and Dr Joanna Cheek, Psychiatrist and Physician Co-Lead of the CBT Skills Spread Initiative, they shared successful strategies for collecting, analyzing, and reporting valuable metrics and information to demonstrate a project’s success.
- Sarah Forster, Initiative Liaison, Quality Impact, and Hamid Shirzad, Senior Project Coordinator, Quality Impact, spoke on the importance of capturing lessons learned, not just at the end of a project, but throughout different milestones along the project’s journey.
BREAKOUT GROUPS AND DISCUSSIONS
The meeting broke into two breakout groups on Day One:
- Project Leads: Understanding challenges and the importance of showing impact when running a Shared Care project.
- Physician Leads: Dialogue on how Shared Care can be leveraged to improve the health care system.
Rapid Fire Presentations
Six project spotlight presentations were given over the two-day event:
- April Bonise, Project Manager, and Tomas Reyes, Executive Director, Surrey North Delta DoFP, presented “The 4 Cs of Emergency Medicine and Family Practice: Building Relationships to Improve Continuity of Care”.
- Dr Chris Pienaar, Specialist Physician Lead, and Lisa Larkin, Project Manager, presented “Gender-Affirming Care—East Kootenay”.
- Colleen Enns, Executive Director, Pacific Northwest DoFP; MaryLou McKay, Elder and Advisor, Nisga’a Valley, SC Prehab Rehab MetS Project; Dr Greg Linton, Physician Co-Lead, SC Prehab Rehab MetS Project, and President, Pacific Northwest DoFP; Dr Onuora Odoh, Physician Co-Lead, SC Prehab Rehab MetS Project, and Vice Chair, Pacific Northwest DoFP; and Dr Robert Boushel, Professor and Director, UBC School of Kinesiology, presented on the “Prehab-Rehab Metabolic Syndrome Project”.
- Nicolette Morris, Project Lead, Cowichan DoFP, presented “The 3 Cs of Communication—A Model for Shared Care”.
- Justin Ho, Director of Membership Engagement and Collaboration, Vancouver DoFP; Bella Hauner, Program Facilitator, Vancouver DoFP; and Dr Ashnoor Nagji, Clinical Associate Professor, Faculty of Medicine, and Associate Professor, School of Population and Public Health, UBC presented “EASI Maternity Care”.
Patient and Family Caregivers Engagement
A series of presentations on the importance of engaging with patient partners and family caregivers took place:
- Barb McLean, Executive Director, Family Caregivers of BC, and Wendy Johnstone, Director of Programs and Innovation, Family Caregivers of BC, presented on achieving breakthrough improvement in caregiver-friendly health care.
- Eileen Davidson, Patient Partner, gave a talk on how to effectively engage patients.
- Dan Angrignon, Project Coordinator, PQI, Quality Impact, and Jen Atchison, Senior Analyst, Quality Outcomes, presented on their “Meaningful Patient Partner Engagement: A Guide for Projects and Committees”.